Common Questions about Vacation Rental Homes

How can we go to the apartment?

You can use our transport service from the airport, where we wait for you at the airport and take you to the apartment. If you prefer to start immediately your  adventure in Lisbon you have two options: Taxi or taking the bus.

Taxi : You'll find hundreds of Taxis at the airport, but be careful don't be cheated. If you choose to use a Taxi, buy a Taxi Voucher otherwise you'll see your taxi travel extended to the limit. Though we send clear instructions in Portuguese, unfortunately most of them pretend they don't understand. You can get information about the taxi voucher at the Tourist Post in the airport.

How do we check-in and get the keys?

We will send you an email with the necessary directions and a small map for reaching the apartment. The instructions are in English and Portuguese for the taxi driver. We will be waiting for you at the apartment to give you the keys and  help you settle in. 

How far is from Lisbon's historic center?

Most of our apartments are located in Lisbon's historic center or old town. The other's ate located in the city center which is the area surrounding the historic center. The farthest apartment we have is located at 15 Minutes by Tram.

Do we need a car in Lisbon? What about renting a car for day trips?

We strongly recommend that you avoid the hassle of a car in Lisbon. Taxis, trams, buses and metro are almost at the door, inexpensive and easy to use. You can easily reached the train stations that can take you every part of the country : Santa Apolónia will take you to the North of Portugal, Oriente will take you South, Cais do Sodré will take you to the beaches of Cascais and Rossio will take you to the beautiful Sintra. 

For day trips outside Lisbon, there are several small personalized tour companies. Another option is to rent a car if you prefer to discover  by your self. We recommend that you rent it at the airport because in the center of Lisbon the car agencies usually close early which means you will need to come back to Lisbon at rush hour. At the airport you can usually return your car until midnight.

PARKING: Free street parking is not available to all properties. We always give information about parking near a property and you can always contact us.

Do you offer discounts for long-term rentals?

We normally offer discounts for stays over 14 nights. For Long-Term Rentals please refer to the information mentioned in the properties page.

How can i make the reservation?

You can make online reservations or by inquiry request. Not all our properties accept bookings online.

What's the meaning of "Alis Ubbo"?

Alis Ubbo was Lisbon's first name. It says the popular and romantic legend that the mythical hero Ulysses founded the city of Lisbon and named it Olissipo. However recently archaeological discoveries were done near the St. George's Castle and the Cathedral, which prove that the Phoenicians founded the city around 1200 BC. The Tagus estuary is the best natural port of the route and the river a major route for trade in food and metals with the tribes of the interior, and was, perhaps precisely why, founded a colony called Alis Ubbo , which means in Phoenician " safe Harbour ". The colony stretched up from the hill where today are located the Castle and the Cathedral, by the river, which called Daghi or Taghi (which means "good fishery" in Phoenician).

Feel free to make all the questions you think necessary. We are here to help!

See you soon!